Employer Services Consultant

Department: Employability

Employment Type: Permanent - Full Time

Location: Burton

Reporting To: John Bowering

Compensation: £29,000 - £31,000 / year

Description

We reserve the right to close this advertisement at any time if we receive suitable applications for the role.

The role covers East Midlands from Leicester down to Northants.

An exciting opportunity for you to develop your career with the third fastest growing training provider in the United Kingdom. Acorn Training is a highly successful, skills, justice, employment and health provider with strong corporate values and inclusive ethos – winner of The World Skills UK Social Inclusion and Diversity Network of the Year award.

You will join us at our most exciting time, with strong plans to double the size of the business each year over the next 5 years, spearheading opportunities to get The United Kingdom back to work and improving the skills of the workforce; enabling strong and sustainable future careers for all.

Key Responsibilities and Key Performance Indicators

Establish, Develop and Account Management relationships with employers to promote the services of Acorn Training and provide exclusive vacancy opportunities to customers
To design, plan and implement internal Jobs Fairs to promote current live vacancies to internal candidates
To work with a small caseload of customers whom have recently falling out of work to establish prompt actions to re-enter them into sustainable employment
To work alongside and promote the internal services of Acorn Training ensuring stakeholders are provided with the best service to meet their needs
Develop a thorough understanding of the local labour market to identify key opportunities for customer and employers
Promotion of Good News Stories from successful opportunities gained from work conducted with Participants
Support and sign post customer identified pastoral needs
Provide information, advice and guidance on learning programmes and qualifications
Coach customers and promote positive behaviours associated with employment
Monitor own performance ensuring that customer attendance and success measures are above national benchmarks and are in line with contractual requirements
Work with various customer groups including young adults, adults, customers with learning difficulties and disabilities, lone parents offenders and offenders in the community
Identify and signpost for support customers with literacy and numeracy skills development needs, promoting independence and learning skills
Ensure that policies with regards to Child and Adult at Risk are adhered to Ensure that policies with regards to Data Security are adhered to
Maintain a positive and professional company image at all times
Support the company Quality Policy and Information Security priorities
Support the company’s equality of opportunity statement at all times
Work safely, supporting the company Health and Safety Policy
Perform any additional requests in line with the key responsibilities of this role

Key Performance Indicators

Engagement of employers
Attendance of and engagement with networking events
Promotion of internal services from Acorn to external parties
Placement of customers into sustainable work
Monitoring outcomes for each candidate
Employer service satisfaction

Skills, Knowledge & Expertise

Qualifications and specific training

GCSE (or equivalent) in English Language and Mathematics (essential)
Level 2 IT Qualification, such as ECDL (European Computer Driving Licence) (essential)
Level 3 Information, Advice and Guidance qualification (desirable)
IEP Accredited Sector Induction (Level 2) (desirable)
IEP Accredited Certificate in Employability Practice (Level 3) (desirable)
First Aid at Work Certificate (desirable)
IOSH Health and Safety Qualification (desirable)

Experience

Experience of Employer Engagement (Sales, Recruitment or Employment Services) (essential)
Experience of Business Networking (essential)
Skills for Life awareness (desirable)
Knowledge of the local labour market (desirable)
Experience of Welfare to Work and working with unemployed (desirable)

Knowledge

Local Labour Market Needs (essential)
Barriers to learning and employment. (essential)
How to support customer and promote independence (essential)
Support strategies for various customer specific needs (essential)
Knowledge of DWP, ESFA and / or other Employability funded provision (desirable)

Skills

Full Driving licence with access to a car with Business Insurance (essential)
The ability to work under pressure in a highly performance driven organisation (essential)
The ability to work effectively as part of a team (essential)
The ability to work accurately and actively programme solving (essential)
The ability to reflect on your own performance to support quality improvement (essential)
The ability to manage time effectively and plan your own work load (essential)
The ability work with little supervision or guidance (essential)
The ability to maintain one’s own motivation when things are getting tough (essential)
The ability to be proactive (essential)
The ability to understand one’s own limitations within the role (essential)

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, ethnic or social origin, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, reasonable adjustments can be taken to ensure equal opportunities for candidates with disabilities or special needs.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

Please get in contact with recruitment@acorntraining.co.uk to discuss alternative options you may require, or alternative application methods

Key Responsibilities and Key Performance Indicators

Skills, Knowledge & Expertise

About Acorn Training